At HONGSON, safeguarding the privacy of our esteemed clientele is a commitment we hold in the highest regard. This Privacy Policy governs the collection, utilization, and protection of your personal information across the HONGSON digital storefront (https://hongsonbd.com) and all our subsidiary brand collections.

When you entrust us with your details to acquire our premium goods, we ensure your data is handled with the same meticulous care and precision as the products we deliver.

1. The Information We Collect:
To provide you with a bespoke and seamless shopping experience, we collect specific information when you interact with our platform:

Order Information: When you make a purchase or attempt to make a purchase, we collect necessary details including your name, billing address, shipping address, payment information (processed through highly secure, encrypted gateways), email address, and phone number.

Device Information: As you browse our digital storefront, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also track the individual products or web pages you view to better curate your future experiences.

2. How We Utilize Your Information:
We use the Order Information we collect primarily to fulfill any acquisitions placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this information to:

Communicate with you regarding your order’s journey. Screen our orders for potential risk or fraud. Provide you with personalized information or advertising relating to our exclusive products and subsidiary brands, in alignment with the preferences you have shared with us.

3. Sharing Your Information:
HONGSON operates with strict confidentiality. We do not sell, rent, or trade your personal information. We share your data only with trusted third-party artisans and logistical partners who assist us in operating our platform, conducting our business, and servicing you:

Logistics Partners: We share necessary shipping details with our courier partners to ensure the swift delivery of your orders.

Payment Processors: Your payment data is transmitted securely to our payment gateway providers to finalize your transaction.

Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations in Bangladesh, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Data Security & Integrity:
We have meticulously designed our digital sanctuary to protect your information. HONGSON employs industry-standard security measures, including Secure Socket Layer (SSL) encryption, to ensure that your personal and financial data remains uncompromised during transit and storage.

5. Cookies and Tracking Technologies
Our platform utilizes “cookies” and similar tracking technologies to elevate your browsing experience, remember your cart selections, and understand how our clientele interacts with our collections. You maintain the right to disable cookies through your browser settings, though this may limit your ability to experience the full elegance of our digital storefront.

6. Your Rights and Autonomy:
You retain full control over your personal data. If you wish to access, correct, update, or request the deletion of the personal information we hold about you, please reach out to our client care team.

7. Policy Refinements
As our brand portfolio and digital capabilities evolve, we reserve the right to update this Privacy Policy periodically. These refinements ensure we remain fully compliant with operational, legal, and regulatory requirements. We encourage you to review this page occasionally to stay informed of our latest privacy practices.

8. Dedicated Client Care:
Should you require further clarification regarding our privacy practices, or if you wish to exercise your data rights, our dedicated support team is at your complete disposal:

Email: info@hongsonbd.com

WhatsApp: +8801602090387

Associated Policies: Terms & Conditions | Shipping & Delivery | Returns & Refunds